Virgin Australia and Jeppensen Ink Crew Operations Partnership

1st Sep 2015

Jeppensen, which is a part of Boeing Commercial Aviation Services, and Virgin Australia have inked a crew operations agreement. According to the deal made, Jeppensen will provide Virgin with its Crew Tracking solution, which should help the Australian airline company keep an eye on and deal with any changes, disruptions or other problems regarding its set crew schedules.

Shane Lord, Virgin Australia general manager in charge of operations planning said the following about the new partnership with Jeppensen:

"Efficient crew management is a key focus for us. Jeppensen's Crew Tracking solution will help us minimize the impact of disruptions in real time."

With Jeppensen's Crew Tracking solution, airlines like Virgin Australia can identify, resolve and track changes made to their previously published crew schedules.

Basically, the system works by alerting the carrier in real time with updated info on different crew scheduling factors such as: visa status, missed check-in or short connection time. Once the problem is detected by the system, Jeppensen's Crew Tracking solution tools will then re-plan crew rosters, keeping the operational continuity of the carrier.

Peter Andersson, Jeppensen's director in charge of crew optimization had this to say about the agreement:

"Airlines are seeking solutions for gaining an edge in a competitive business environment and Jeppensen crew management tools work to reduce operating costs and eliminated inefficiencies. We look forward to helping Virgin Australia establish and maintain seamless crew operations while they serve destinations around the globe."

Jeppensen Crew Tracking system meshes with its other crew and fleet solutions to offer a full range of scheduling, decision support, change management and modeling capabilities, which are all aimed at increasing the carrier's operational efficiency.

Furthermore, Jeppensen Crew Tracking also detects potential problems while they're still 'fresh' and then creates a few recovery options, also providing the cost analysis for each, thus making sure the carrier using it can make the best choice regarding its crew schedules.