Virgin Australia and Jetstar Terminate Bali Flights for Monday

9th Nov 2015

Australian carriers Virgin Australia and Jetstar have cancelled all flights to and from the Indonesian island of Bali for Monday due to unsafe conditions for flying because of a thick ash cloud coming out of the nearby Mount Rinjani.

On Monday, Virgin said that the team of Volcanic Ash Advisory Centre (VAAC) experts, senior pilots and meteorologists gave an advice that the conditions around Denpasar Airport are not favorable for flying on Monday.

In a statement regarding this, Virgin Australia said:

"Mt Rinjani continues to erupt and the ash cloud is not showing signs of retracting away from Denpasar Airport for at least the next day or so. Therefore Virgin Australia has cancelled all services to and from Bali today, and all services departing Australia for Bali tomorrow. The rest of tomorrow's scheduled flights remain under review, pending an assessment of flying conditions later today."

The last flight Virgin managed to operate before the airport in Denpasar was definitely closed for traffic was a Sunday afternoon Bali-Perth service.

Meanwhile, the only other Australian carrier that is flying to Bali, Jetstar, has also canceled all flights to and from this island. The airline made this decision following an assessment from its pilots and the forecast from VAAC.

Jetstar said the following in a statement:

"As we've seen during this week, the Mount Rinjani ash cloud's movement is highly unpredictable. We'll continue to closely monitor the situation with the Volcanic Ash Advisory Centre and further cancellations may occur if conditions prevent safe operations."

Jetstar also added:

"As a Qantas Group airline, Jetstar operates according to a set of strict safety standards. We have always had a safety before schedule approach and will resume scheduled services when our senior pilots and meteorologists deem it safe to do so. What other airlines do is a matter for them. We take a conservative approach."

Both Jetstar and Virgin are now allowing customers who have booked a ticket to Bali to change their destination free of charge.

Jetstar offers passengers an option to change flights to Hawaii, Thailand, and Fiji, selected destinations in New Zealand or across its domestic network.

Meanwhile, Virgin Australia said travelers can change their destination to any of the following: Apia, Darwin, Broome, Whitsunday Coast, Phuket, Cairns, Gold Coast, Sunshine Coast, Brisbane, Port Vila, Nadi and Hamilton Island.