Qantas To Revamp Brisbane and Auckland Lounges
17th Feb 2015
Qantas is planning to embark on a couple of total makeover projects for its two lounges in Brisbane and Auckland that cater to its growing but more discerning international guests.
The state flag carrier has just modernized a number of international lounges overseas, most notably in Hong Kong, Los Angeles, and Singapore.
The airline's Chief of Customer Experience, Kylie Morris, was quoted as saying that they are looking into the possibility of updating all its lounges overseas.
The airline official added that they will probably start with Auckland lounge as it has attracted the most travelers from across the Tasman Sea. Air New Zealand, the carrier's chief rival, is currently renovating its lounges at Auckland Airport and at Los Angeles International Airport.
Qantas is mulling over merging first class and business class lounges in both airports in order serve its guests better with an integrated facility. Its lounges in both Hong Kong and Singapore already sport the same concept after the renovation.
At the moment, the airline is not considering any more investment to jointly develop common lounges with fellow Oneworld alliance members. Its newly-renovated business lounge in Los Angeles is a product of a joint venture with fellow Oneworld members, British Airways and Cathay Pacific.
It said that they want to see which market offers the best opportunity for this kind of investment and they find it okay to share with fellow alliance members their existing lounges in some airports in the meantime.