Jetstar CIO to Leave Airline in August

22nd Apr 2016

Jetstar Chief Information Officer Grainne Kearns will leave the company in August, after spending two years in that position and helping "mature" the airline's IT system.

Kearns took over in late 2013 from former CIO Stephen Tame, who left the company to join India's low-cost carrier IndiGo to become the IT chief there and immediately set her sights on expanding the business and cutting unnecessary costs, much of which stemmed from Jetstar heavily outsourcing its IT operations.

With her work now largely complete, Jetstar is looking to bring a new model of technology operations, one which would "ensure group-wide technology alignment across our wide geographic footprint". Before Kearns leaves in August, she will help the business transition into the new operating model.

Jetstar Group Chief Financial Officer Race Strauss thanked Kearns for her contribution to the company by saying:

"I would like to thank Grainne for her efforts and her contribution in improving and uplifting Jetstar's technology over the past two and a half years. She has led us quite some way from 'start-up' to 'enterprise', delivering constantly along the way."

Mr Strauss continued:

"We have commenced a process to appoint a new group chief information officer who will take responsibility for the oversight of all technology within Jetstar. Jetstar is an incredibly exciting business to work for and we are expecting to get significant interest in the role.

Jetstar posted a job add for the position on, saying among other things:

"As the Chief Information Officer you will be tasked with taking the technology at Jetstar to its next level of maturity by aligning the different businesses, creating economies of scale, reducing cost and taking advantage of latest technologies all with the end goal in sight of improving the experience of our customers".

The ad also lists the key responsibilities the new CIO would have:

- Defining and driving the delivery of the Group IT Strategy,

- Effectively managing a multi-million dollar budget to ensure a best value outcome,

- Building a partnership culture across the company and empowering local management to put in place systems that maximize customer effectiveness and profitability for each region

- Leveraging the scale of the group to benefit the individual airlines,

- Taking an innovative and cost-effective approach to the implementation of robust and business-appropriate systems and technologies,

- Providing empowerment and leadership to a highly professional team across multiple locations and cultures,

- Providing oversight and influence over the different technologies that each part of the business require.