Jetstar to Axe Mackay Gold Coast Route

22nd Jun 2015

Australian low cost carrier Jetstar announced earlier today that it will cancel its Gold Coast to Mackay service. The carrier explained this decision by saying that continuing flying on this route would be "unsustainable" for the company.

Jetstar has been flying between Gold Coast and Mackay four times per week.

Mackay-Gold Coast Route Stops on 1st September

The company also said the decision to axe the Mackay-Gold Coast service was not an easy one, but it had to do this as the flights were simply not delivering per its expectations.

Jetstar will definitely stop operating on this route on 1st September. The airline also said it will get in touch with passengers who booked a fare after that date to offer them alternative flights to Brisbane, or a full refund, should they wish it.

The carrier said it had tried hard to encourage Mackay and Gold Coast markets, offering large discounts on fares there, but the number of passengers on these flights were always about 10 per cent under the airline's domestic average.

The Route Lasted Less Than One Year

Jetstar has started a direct service between Mackay and Gold Coast on 28th June last year. At the time Jetstar Australia and New Zealand Chief Executive Officer David Haul said:

"We've been keen to introduce a nonstop service between Mackay and the Gold Coast for some time and we're delighted to announce these flights will commence from 28 June 2014."

The carrier has started operating Mackay-Gold Coast service as a part of its strategy to revamp its northern Queensland flight schedule and was the first airline to operate direct flights on this route.

A one-way ticket in either direction between Mackay and the Gold Coast was priced at 69 Australian dollars.

Jetstar Opening Four Regional NZ Routes

At the same time it is closing one route, Jetstar is on its way to open four new services to regional New Zealand.

The airline announced yesterday that it is considering four out of these seven possible routes: Hamilton, Rotorua, Napier, New Plymouth and Palmerston North in the North Island, as well as Nelson and Invercargill in the South Island.