Once Again, Jetstar and Virgin Australia Cancel Bali Flights

23rd Jul 2015

The volcanic ash cloud coming out from Mount Raung on Bali is causing problems for the two Australian carriers operating to and from the airport in Denpasar. Following advice from their own meteorologists and the Volcanic Ash Advisory Centre, both Jetstar and Virgin Australia have canceled Bali flights.

Jetstar Melbourne-Bali Flight Turned Back

Jetstar was not only forced to cancel all incoming and outgoing flights from Australia to Bali for this evening, but its flight from Melbourne, which was bound for Bali, also had to return.

The carrier plans to continue regular service to and from Denpasar on Wednesday morning, but will keep its eye on the situation overnight and see if the cloud has cleared in the meantime.

Jetstar passengers who have booked a flight to or from Bali before 31st July will be able to transfer to another date within 28 days of their original flight date. They can also choose an alternative destination, also 28 days of the original travel date, or they can get a refund for the original ticket in travel vouchers.

Virgin Australia Waiting for the Volcanic Ash Advisory Centre Advice

The other Australian carrier flying to and from Bali, Virgin Australia has also cancelled its Bali flights following advice it received from the Volcanic Ash Advisory Centre (VAAC) and its own team of meteorologists.

VA has also delayed day-time flights to Denpasar for tomorrow stating that:

"Conditions in the vicinity of Denpasar airport remain unfavorable."

The carrier also said it will offer tickets for another destination or date to passengers who have already booked a flight to Bali within 30 days without charge.

Virgin Australia is expected to update its customers regarding any future change by 10:00 AM (AEST) on Thursday.

Mount Raung first erupted earlier in July, sending a volcanic ash cloud in the air. As a result, the Denpasar airport had to be closed for the weekend and several flights cancelled. In order to get tourists out of the island, Australian carriers Jetstar, Virgin Australia and Qantas (which doesn't normally fly to Bali) organized several relief flights for the stranded.