Qantas CIO Luc Hennekens Quits

4th Jul 2016

Australian carrier Qantas Airways has lost its chief information officer as its current CIO Hennekens has announced his departure in September. Hennekens said he plans to move closer to his family in France and seek a role at an organization there.

Qantas Group Executive for Strategy Transformation and IT Rob Marcolina said in a message to staff on Monday:

"Luc has been part of putting Qantas at the forefront of innovation in the IT space, championing the role of digitalization to enhance our customer experience, while reducing operational run costs. While this is a disappointment for Qantas, I know the IT leadership team that Luc has helped build will continue on this fantastic journey."

Hennekens joined Qantas in January 2013 as CTO and moved to the CIO position in September same year. During his time as CIO, he managed to improve service performance at the airline, moved digital apps to the cloud and introduced a new service centre at Qantas Airways.

Qantas will start the search for the new CIO shortly, said Marcolina.

Aerospace and Defence Group Cobham Secures A$1.2BN Contract Extension with Qantas

Meanwhile, Qantas has extended its contract with the aerospace and defence group Cobham for another ten years. The extension is reportedly worth A$1.2 billion. The two companies started working together in 1991.

The Dorset-based company has agreed to support the QantasLink fleet, consisting of 20 Boeing 717s until the end of 2026.

Speaking about the extension, QantasLink Chief Executive Officer John Gissing said:

"Cobham is the expert operator of the Boeing 717 aircraft in Australia, who we've had a strong relationship with over the past 25 years and I'm pleased they will continue to provide safe operations and exceptional service to our customers in line with Qantas standards."

President of Cobham Aviation Service Peter Nottage said:

"Qantas is a very important and long-term customer for Cobham and this is a significant contract extension, providing a valuable contribution and scale to our overall commercial passenger flying operations in Australia through 2026."

He added:

"We have supported QantasLink since 1991 and the award of this extension demonstrates the ongoing value that Cobham provides for Qantas. This award is a great credit to our very professional and dedicated team of staff and I am delighted that they will have the opportunity to continue to support QantasLink for a further 10 years."